Natera builds voice agent on Amazon Bedrock AgentCore for appointment scheduling
Natera built an automated voice agent on Amazon Bedrock AgentCore enabling patients to book mobile phlebotomy appointments via natural conversation. The system uses a dual-WebSocket bridge, event-driven latency masking, and progressive-trust authentication, achieving 100% tool-calling accuracy and sub-7-second latency.
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Summary last validated Aug 26, 2026
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