
HEMA builds HAL internal AI assistant on Amazon Bedrock AgentCore with MCP
HEMA, a 100-year-old Dutch retailer, built HAL, an internal AI assistant on Amazon Bedrock AgentCore. Using Model Context Protocol (MCP), HAL delivers governed knowledge inside the tools teams already use, with no AWS credentials on the client and security anchored in Microsoft Entra ID, replacing developer portal-hopping with instant answers.
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Summary last validated Sep 28, 2026
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